FAQ

FAQ - Veridian

What types of products do you offer at Veridian?
We offer a wide range of products including home goods, electronic gadgets, clothing, fashion accessories, beauty products, children's toys, sports equipment, and much more. Our goal is to meet all your needs under one roof.

How can I place an order at Veridian?
Placing an order is simple. Browse our online catalog, add the desired items to your cart, and follow the payment steps. You will receive an order confirmation via email once the payment is completed.

What payment methods do you accept?
We accept payments by credit card (Visa, MasterCard, American Express), PayPal, and other secure electronic payment methods.

Do you offer free shipping?
Yes, shipping is always free, regardless of your order amount.

What are the delivery times?
Delivery times vary depending on the destination and product availability. In general, orders are delivered within 5 to 10 business days. You will receive a tracking number to follow your order.

Can I return a product if I'm not satisfied?
Yes, you can return a product within 14 days. The product must be in new condition and in its original packaging. Please refer to our return policy for more details.

How can I contact customer service?
You can contact us via the "Contact" section on our website. Our customer service is available Monday to Friday, from 9 am to 6 pm.

Do you offer discounts or promotions?
Yes, we regularly offer promotions and discounts on various products. Subscribe to our newsletter to be informed of the latest offers and promotions.

How can I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number on our website to track the status of your delivery.

Are your online transactions secure?
Yes, the security of your personal and payment information is our priority. We use advanced encryption technologies and strict security protocols to ensure your data is protected.